ThyssenKrupp Elevator is a company on the cutting edge of vertical transportation innovations. We offer our clients the very latest in technology, groundbreaking new products and world-class service. Most recently, ThyssenKrupp developed the unique TWIN elevator system which places two independently operated elevators in the same hoistway. At the heart of TWIN is an intelligent destination selection system called Destination Dispatch™. This system analyzes a passenger’s destination entry in a lobby touch screen pad or alternative selection method and then identifies the best elevator to serve them. The system increases handling capacity by 15% to 30% and potentially reduces passenger waiting time and the number of stops made, once inside the elevator. ThyssenKrupp also offers our clients Architect Direct Pro™, our advanced online tool for downloading specifications and elevator drawings. Architects, designers and building owners can input basic building information and Architect Direct Pro will point them to the best elevator solution to meet their needs including basic traffic analysis.
On the service side, ThyssenKrupp’s VIEW product allows customers to access their elevators maintenance records online anytime while our VISTA Remote Monitoring system monitors elevator performance 24 hours a day 7 days a week and alerts the local ThyssenKrupp office if a problem occurs. Our International Technical Services (ITS) facility just outside Dallas, TX provides training as well as technical support and repairs on most competitors’ products as well as our own. International Technical Services ITS is able to provide our technicians with the knowledge and manuals to maintain competitor’s products and conduct ongoing education seminars to keep them up-to-date. From new state-of-the-art products to real time service ThyssenKrupp Elevator provides our customers the very latest in technology and innovations.
ThyssenKrupp Elevator
Americas BU Sales & Service
2600 Network Blvd., Suite 450
Frisco, TX 75034
Tel: 866-800-5779
Fax: 972-624-7151
Web site: www.thyssenkruppelevator.com
E-mail: sales@thyssenkrupp.com
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